Repair Master Extended Warranty Service Plans

 

  • Provides complete coverage up to ___ years. 
  • Fully Insured for both parts and labor by an insurance company rated “Excellent” by A.M. Best.
  • Toll free number available 7 days a week, 24 hours a day for any questions regarding service plan or repair information.
  • Supported by a nationwide network of authorized servicers.
  • If your product cannot be repaired, it will be replaced.
  • There are no deductibles or hidden charges.
  • Coverage is transferable if product is sold or transferred at any time during the term of the Service Plan
  • Worldwide Service Coverage if product is taken overseas.
  • Plan is not available to residents of Alaska, Arkansas, Maine, Missouri or New Jersey

 

 

PRODUCT ELIGIBILITY, COVERAGE AND TERM:  This Plan covers products purchased as new or factory-refurbished and manufactured for use in the United States, which at the time of purchase included the manufacturer’s original written warranty valid in the United States.   In order to be eligible for a Plan, the manufacturer’s original or factory-refurbished written warranty must be valid in the U.S. and provide at least 90 days parts and labor coverage.  This Plan covers all mechanical and electrical failures that would normally be covered by the manufacturer’s written warranty, unless otherwise stated in the Exclusions section.  Coverage only applies to products used non-commercially.  This Plan begins on the date of product purchase and is based on the term of coverage, product description, and retail price limitations shown on the front of this package.  Coverage under this Plan is effective immediately upon the expiration of the shortest portion of the manufacturer’s original parts and labor warranty.   During the manufacturer’s warranty period, any parts, labor, on-site or shipping covered by that warranty are the sole responsibility of the manufacturer.   If service is needed because of a product failure during normal usage, the Administrator has the option to repair or replace the defective product with a product of equal or similar features and functionality, though not necessarily the same brand.   A replacement part or product may be new or refurbished.

 

If your covered product needs repair for a mechanical or electrical failure, you are required to call the Toll Free number on your warranty card to obtain authorization prior to having repairs made.   If your equipment is still covered by the manufacturer’s warranty, you may be directed to call the manufacturer prior to being referred to a service center.   Do not return the product to your retailer unless so instructed by the Administrator.   When you receive authorization for repairs, your service representative will direct you to a designated service center.   You may either take your product in person or ship it (postage pre-paid and insured) to the designated service center, unless your Service Plan states In-Home on the front cover.   The most we will pay on any single repair or replacement is the price you paid for the original product, excluding taxes.   If we replace the entire product in its entirety, our maximum liability has been met under this contract and there will no longer be coverage under the terms of this contract.   Replacement products will include a manufacturer’s warranty and the retailer has the option to offer an additional extended service contract on the replacement product.   If the covered product is not repairable and a replacement product is not available, we will refund to you the product purchase price, excluding taxes, and this contract will be fulfilled and all obligations satisfied.   You may be required to ship or deliver the defective product prior to receiving reimbursement or a replacement product.

 

WORLDWIDE SERVICE OPTION:  The Worldwide Service Option protects the covered product outside the manufacturer’s warranty when you travel overseas.   If you are traveling outside the Continental United States and your product needs repair you have three options to obtain a proper repair authorization number prior to work being performed.   Worldwide Service does not include shipping or on-site service.

 

IMPORTANT CONSUMER INFORMATION:  The Plan is an agreement between the Administrator/Obligor, Warrentech Consumer Product Services Inc. (WCPS), 2200 Highway 121, Bedford, TX  76021, and you, the purchaser.   However if you are a resident of Alaska, Arkansas, Maine, Missouri or New Jersey, this Plan is an agreement between the Provider/Obligor of this Plan, the retailer, and you, the purchaser.   If you are a resident of California, this Plan is an agreement between the Obligor/Provider of this Plan, Butler Financial Solutions, LLC, 1854-A Hendersonville Road, PMB6, Asheville, NC 28803.   The insurer of this Plan is Wesco Insurance Company, 59 Maiden Lane, New York, NY 10038, 1-877-528-7878.   If the covered is deemed non-repairable or repair parts become unavailable during the coverage period of this Plan, the Obligor will replace the product with a product of equal or similar features and functionality, though not necessarily the same brand.  Replacement products may be new or rebuilt products.  In no event shall the Obligor or administrator be liable for any damages as a result of the unavailability of repair products.   The Administrator and/or the Insurance Company own all parts removed from repair products and any complete units replaced in their entirety.

 

EXCLUSIONS:  This Service Contract does not cover: unauthorized repairs or modifications; theft, abuse, misuse, neglet, vandalism, or environmental or weather conditions; any repair covered by a manufacturer’s warranty; cosmetic or structural items; component(s) never covered by a manufacturer’s warranty; loss of data or for loss of use during the period the product is at a repair facility or otherwise awaiting parts; any costs associated with repairs or maintenance resulting from the product’s inability to correctly recognize, distinguish, interpret or accept dates in the Year 2000 and beyond.   Television screen imperfections, including burn-in caused by video games, prolonged display of one or more signals, or other abuse.  All display products that are used in an application that required continuous business and/or commercial operation.  For a complete list of exclusions, please review the “EXCLUSIONS” section in the complete terms and conditions.

 

DISCLAIMER OF CERTAIN LIABILITIES:  This Plan is not a warranty or insurance policy; it is a Service Contract under federal law.  This Service Contract is not intended to create or limit any implied warranties concerning your product, which may or may not exist under applicable law.

 

CANCELLATION:  This service contract provides a 30-day free look period from the purchase date of the contract.  You may cancel this contract by informing the retailer of your cancellation request within 30-days of the purchase of the service contract and you receive a 100% refund of the full purchase price of the contract.  The service contract is non-cancelable after 30 days from the date of purchase.  For those states that do not permit the non-cancellation of your service contract, the law of that state shall apply to residents requesting cancellation.  For a complete list of state requirements, please review the “SPECIAL STATE REQUIREMENTS” section in the complete terms and conditions.

 

This is a modified version of the terms and conditions for this Plan.  To validate this Plan and receive the complete terms and conditions, call 877-263-7403.  Registrations must be received within 10 days of product purchase to validate this Plan and to ensure coverage.  A copy of your proof of purchase may be required at the time of service.  The Administrator cannot register your product for this Plan if you do not complete the registration.  The Administrator reserves the right to reject a registration and will refund the purchase price through the retailer.